ClearFreight exists because we've spent 20+ years watching Indian importers get let down by opaque, fragmented freight agents at JNPT. We decided to build what we wished existed.
ClearFreight begins with Ramesh Pandey — a customs clearance professional based in Mumbai, backed by CHA licensing, who has been clearing goods at India's ports for over two decades. In that time, he's seen thousands of importers make the same costly mistakes: paying duties they didn't owe, losing lakhs to avoidable demurrage, and spending hours chasing paperwork across WhatsApp conversations.
The problem was never the importers. The problem was the system they were forced to work within — fragmented agents, zero visibility, no proactive communication, and no technology connecting any of it together.
ClearFreight is our answer to that. A freight forwarder built from the inside out — starting with the deep CHA expertise that most tech-forward logistics companies fake, and layering real technology on top of it. Not the other way around.
"I've spent 20 years watching importers pay for other people's mistakes. With ClearFreight, we're building the operation I always wished I could offer — where technology does the watching, and our team does the thinking."
— Ramesh Pandey, Founder · ClearFreightTwo people with one shared conviction — that Indian importers deserve better than what they've been getting.
20+ years of customs clearance operations at JNPT, Mumbai — India's largest container port. Has handled thousands of consignments across glass, plastics, furniture, electronics, and textiles. Knows the inside of India's customs process better than most.
When something goes wrong at the port at 11pm, Ramesh is the one who makes the call to fix it.
ClearFreight is a focused, growing team of freight operations specialists and technology builders. Every person on the team has one job: make sure your cargo clears faster, cheaper, and with zero surprises.
We are deliberately small. Small means every client gets attention. Small means nothing falls through the cracks. We will grow — but only as fast as our quality allows.
These aren't values written for a website. They're the reasons we started ClearFreight in the first place.
No hidden surcharges revealed after booking. No vague "market rate" quotes. No discovering duties at the port. You know every number before we move anything. If something changes, you hear it from us first — not from an invoice.
The worst thing a freight agent can do is wait for you to ask. We send updates before you need them. We flag problems before they become emergencies. We alert you to demurrage before free days expire. Proactive is our default state.
When something goes wrong — and in freight, sometimes it does — we don't point fingers at the shipping line, the port, or your supplier. We own the outcome because we're the single point of accountability. You called us. We handle it.
Most Indian SME importers don't have a logistics team. They have a phone number they call when a container goes missing. ClearFreight is what a real logistics department feels like — proactive, accountable, and always watching.
Get a complete all-in quote within 24 hours. No commitment, no pressure.